Shipping and delivering
Starting January 2022, we now ship to all of Germany.
Express Shipping
To all of Germany
We ship using DPD Express Shipping, to guarantee that deliveries are made within 48 hours of shipping. This is necessary to ensure that our products reach you still frozen.
Environmental Impact
To minimize the environmental impact of deliveries, we ship them using DPD's Carbon Neutral delivery and we use boxes and insulation from Woolcool. Their insulation is made from 100% sheep’s wool that is washed in a natural process and then sealed within recyclable industry grade micro-perforated polyethylene wrap. Our whole outer packaging is carbon neutral.
Warning: packaging may contain dry ice
To ensure the temperatures are kept below 0ºC until the package arrives to you, we include dry ice in the outer boxes. If there is still dry ice when it arrives, you can dispose them by leaving it outside or in a room with windows opened - it will evaporate in a few hours.
Do not touch dry ice with your bare hands and leave it out of reach of children and pets.
Minimum order value
We ship orders starting from € 40.
Rates
Express Shipping costs depend on the order value. See the table below for reference:
|
Order value: |
€ 40 to 59.99 |
€ 60 to 99.99 |
€ 100 and up |
|
Delivery cost |
€ 15 |
€ 10 |
free |
Recycling the boxes
We would be glad to recycle our boxes with your help!
Send your packaging back to us and we will give you € 8 for your next purchase.
Local Delivery
To most of Berlin (see PLZ list below).
Local delivery is made by bike couriers. When you choose this option, you will get a link to schedule a delivery window. We do our best to arrive within those 30 minutes, and will get in touch in case we cannot do it.
Local delivery is available to the following PLZs in Berlin
101*, 102*, 10365, 13355, 13353, 13189, 13187, 13357, 104*, 105*, 106*, 107*, 108*, 109*, 120*
*means we deliver to all PLZs starting with those numbers.
Pickup
All orders can also be picked up at our store from Tuesday to Friday between 11h and 15h:
tropix
Prenzlauer Allee 222
10405
Berlin
See on Google Maps
Shipping Policy
Click here to read our Shipping Policy